January 4, 2010

The 2009 “Red Heart” promotion was wonderful and successful for everyone. Thank you to those who participated. A few words of explanation for those of you who couldn’t use their hearts in 2009. This promotion should be called the “3rd visit to HBQ promotion”. It was designed to get customers in the store for the 3rd visit during the calendar year. Certainly many of you are here daily (applause). The rules are set Jan 1 for the upcoming year and are not changed midstream. You, the customer, have 2 months in which to redeem your red heart—November and December ONLY and ONLY IN STORE. We’ve heard excuses concerning bad weather, flat tires, sick relatives, HBQ closing for Christmas week, etc. Basically, we’ve heard them all. We give you 2 entire months to redeem your heart for the year. We always close the week before Christmas and our website reminds you about the rules and the days HBQ is not open. I am truly sorry if you can’t participate but everyone is given the same opportunity on an equal basis.